Shipping & Delivery
This Agreement was last modified on 27 May 2018.
Welcome to Motolith
At Motolith, we strive to provide a seamless and convenient shopping experience for our customers. This includes ensuring a smooth shipping and delivery process. Please take a moment to familiarize yourself with our shipping and delivery policies outlined below:
Shipping Methods and Timeframes
- We offer various shipping methods to cater to different customer needs. The available options, along with estimated delivery timeframes, will be presented to you during the checkout process. Please note that the delivery time may vary depending on factors such as product availability, shipping destination, and selected shipping method.
Order Processing
- Once you place an order, our team will process it promptly. Orders are typically processed within 1-3 business days. During peak seasons or promotional periods, there may be slight delays, but we will do our best to ensure your order is processed as quickly as possible.
Shipping Costs
- The shipping cost for your order will be calculated based on factors such as package weight, dimensions, shipping destination, and selected shipping method. The applicable shipping charges will be displayed at checkout before you confirm your purchase.
Shipping Restrictions
- While we strive to offer shipping services to as many locations as possible, there may be certain restrictions due to legal or logistical limitations. We recommend reviewing our shipping restrictions page or contacting our customer support team for more information if you have concerns about shipping to a specific location.
International Shipping
- At present, we don’t operate or give service outside Gujarat.
Order Delivery
- We are with reliable shipping carriers to ensure your order reaches you safely and is delivered within 1-3 business days. However, please note that we cannot guarantee exact delivery dates or be held responsible for any unforeseen delays caused by factors beyond our control, such as weather conditions or carrier disruptions.
Order Issues and Returns:
- If you encounter any issues with your order, such as damaged or incorrect items, please reach out to our customer support team within 2 days of receiving your package. For information about returns, exchanges, or refund policies, please refer to our Returns & Refunds page.
If you have any further questions or need assistance regarding shipping and delivery, please don’t hesitate to contact our customer support team. We are here to help and ensure your auto parts buying experience is a positive one.